Forms

Please complete the intake form 24-48 hours prior to your visit.  After making your initial appointment, you will receive an email link to set up an account with Patient Ally.  Patient Ally is the portal where you can complete the intake form(s), communicate with your doctor, schedule future appointments, pay any outstanding bills, and view lab results.

 

What to Expect

Your first visit will be 60 to 90 minutes depending upon the reason for your visit.

Return visits will be 30 to 60 minutes and acute visits will last 15 minutes.

For all of my primary care patients, I offer 24 hour on-call availability.

 

Payment Policy

Payment is due at the time of service.  We accept cash, checks, and credit cards (Visa, Mastercard, American Express, and Discover).

 

Insurance Coverage

Most insurance companies in Washington State cover services provided by Naturopathic Doctors – Please call your insurance provider to verify your coverage.  The following insurance companies are accepted by Dr. Cassandra Hurd:  Regence, Premera, Lifewise, First Choice Health, United Healthcare, and Molina (Apple Health/DSHS).  If you have another insurance provider, payment will be due at the time of service and a superbill can be provided upon request to submit yourself for out-of-network reimbursement.  Please contact us if you have any specific questions.

 

Cancelation Policy

Appointments require 24 hour cancelation notice.  Less than 24 hours and no shows will incur a $125 charge.  Please be mindful if changes are needed.

 

Fees

The cost of a visit varies based on the complexity and/or time involved.  Please call the office with specific questions regarding this.

Using the pager service to contact Dr. Cassandra Hurd outside of business hours (M-F 9-5pm) costs $55.  If you have a medical emergency, please call 9-1-1.

Email and phone correspondence may also incur a fee, if a new complaint or treatment plan is discussed.